8pubd's Privacy Policy — Your information is safe with us
This policy provides a detailed explanation of how your personal information is collected, what it is used for, and how securely it is kept.
Introduction & Overview
Purpose of This Policy
8pubd is a trusted online gaming platform that places the highest priority on its users' privacy. The purpose of this privacy policy is to inform registered and unregistered visitors to our platform about what types of information we collect, how that information is processed, how long it is retained, and when it may be shared with third parties.
By using 8pubd's website or services, you are considered to have voluntarily agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform's services and contact us for assistance.
Who This Policy Applies To
This privacy policy applies to all individuals who:
- Visit the 8pubd website;
- Create or attempt to create an account on the 8pubd platform;
- Use our services or games;
- Contact our customer support team;
- Make transactions using our payment services.
Please note that only individuals aged 21 or older are eligible to use the 8pubd platform.
What Information We Collect
Personally Identifiable Information
During account registration on 8pubd and throughout subsequent service use, we may collect the following types of personal information:
- Identity information: Full name, date of birth, nationality, and gender.
- Contact information: Mobile number and email address.
- Identity verification information: National ID card or passport details (where applicable).
- Financial information: Mobile banking account numbers (bKash, Nagad, Rocket, Upay), transaction history, and amounts.
- Account information: Username and security settings.
Automatically Collected Technical Information
When you visit the 8pubd website, our servers automatically log certain technical information. This includes:
- IP address and device identifier;
- Browser type and version;
- Operating system information;
- List of pages visited, session duration, and page view count;
- Referral source (the site you came from before visiting ours);
- Cookie and local storage data.
Although this technical information does not directly identify you, it is used to ensure platform security and improve the quality of our services.
Gameplay & Behavioral Data
While you play games on the 8pubd platform, we store gameplay-related information, including play history, bet amounts, and win/loss records. This information is essential for maintaining responsible gaming practices and protecting user accounts.
How Information Is Used
Service Delivery & Account Management
The primary purpose of the information we collect is to deliver 8pubd platform services smoothly. This includes:
- Creating, verifying, and managing user accounts;
- Processing deposit and withdrawal transactions;
- Applying bonuses and promotional offers;
- Determining and providing benefits under the VIP program;
- Providing customer support services.
Security & Fraud Prevention
8pubd is committed to protecting users' information. To this end, we use the information we collect to:
- Detect and prevent unauthorized access to accounts;
- Identify suspicious transactions and prevent fraud;
- Take necessary steps to prevent money laundering;
- Prevent a single individual from operating multiple accounts;
- Keep minors from using the platform.
Platform Improvement & Communication
We use information to improve the quality of the platform and maintain effective communication with users. This includes analyzing usage patterns to improve services, resolving technical issues, sending important account updates and security notifications, and informing users about new 8pubd services and offers (where the user has given consent).
Sharing Information with Third Parties
Limits on Disclosure
8pubd never sells, rents, or distributes users' personal information to third parties for commercial purposes. Information is shared only in the following limited circumstances:
- Service providers: With providers handling payment processing (bKash, Nagad, Rocket, Upay) and technical infrastructure management, who are contractually bound to uphold our privacy standards.
- Legal obligations: Where necessary to comply with a valid order or directive from a competent court or regulatory authority.
- Fraud prevention: To provide relevant authorities with necessary information for the purpose of assisting in financial crime investigations.
- With user consent: If you give explicit consent, information may be shared for the specific purpose covered by that consent.
Game Providers
The 8pubd platform hosts games from various game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These providers may have access to certain technical session data necessary for running their games, but they cannot access your full personal information. These providers have their own privacy policies and deliver their services in accordance with those policies.
Cookies & Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser and used to improve your experience when visiting the 8pubd website. We use the following types of cookies:
- Essential cookies: These cookies are necessary to ensure core website functionality and maintain secure sessions.
- Functional cookies: Used to remember your language preferences and login status.
- Analytics cookies: Help monitor website usage and support service improvements.
You can control or disable cookies through your browser settings. However, disabling certain cookies may cause some 8pubd services to not function properly.
Data Security Measures
Technical Security Measures
8pubd implements industry-standard technical measures to protect user data. Our security framework includes:
- SSL (Secure Socket Layer) encryption: All data transmission between your device and our servers is encrypted.
- Secure password storage: Passwords are never stored in plain text — only strong hashing algorithms are used.
- Two-Factor Authentication: The option to add an extra layer of security to your account.
- Regular security audits: Regular security reviews are conducted to identify and address system vulnerabilities.
- Restricted access: Staff are granted access only to the information required for their specific role.
Data Retention Period
8pubd retains user data for as long as it is necessary to provide services or as required by applicable legal obligations. Even after an account is closed, financial transaction records may be retained for the applicable legal time period. Other data, including personal identity information, is securely deleted after regulatory requirements have been met.
User Rights & Controls
Your Rights
As a user of the 8pubd platform, you have the following rights regarding your own data:
- Right of access: The right to request a copy of the information we hold about you.
- Right to rectification: The right to request correction of inaccurate or incomplete personal information.
- Right to erasure: The right to request deletion of your personal data in certain circumstances (subject to legal obligations).
- Right to object: The right to object to the processing of your data for specific purposes.
- Right to withdraw consent: The right to withdraw consent previously given for marketing communications at any time.
- Right to data portability: The right to receive your data in a structured, machine-readable format.
To exercise these rights, please email [email protected] or contact us via our 24/7 live chat.
Opting Out of Marketing Communications
If you do not wish to receive promotional messages from 8pubd, you can let us know at any time via our live chat or by email. Even if you opt out of marketing communications, you will continue to receive important account-related notifications (such as transaction confirmations and security alerts).
Protection of Minors
Age Verification Policy
8pubd strictly prohibits the use of the platform by minors (persons under 21 years of age). We do not intentionally collect personal information from anyone under 21. Our account registration process includes age verification measures, and if we become aware that a minor has created an account, that account will be closed immediately and the associated data will be deleted.
If you believe a minor is using 8pubd, please contact us.
Policy Changes & Updates
Right to Amend This Policy
8pubd reserves the right to update and revise this privacy policy from time to time. For any significant changes, we will post a notice on our platform and notify registered users by email.
Continued use of the platform after any changes will be considered your acceptance of the updated privacy policy. We therefore recommend reviewing this policy periodically.
Applicable Law
This privacy policy is governed by applicable laws and regulations. In the event of any dispute, both parties will first attempt to resolve the matter through discussion. 8pubd is always committed to ensuring fair and transparent treatment of its users.
Privacy Contact Information
Contact Us
If you have any questions or concerns about this privacy policy, or any requests regarding your information, please contact our support team. We are available 24 hours a day, 7 days a week in both Bengali and English.
Live Chat: Available 24/7 — the fastest way to get immediate assistance
Email: [email protected]
Our support team is committed to responding to your privacy-related requests as quickly as possible.